Return & Refund Policy

Return & Refund Policy

At My Store, we want you to be fully satisfied with your purchase of our tabletop products, including table linens, dinnerware, and table decor. To ensure a smooth experience, please review our return and refund process outlined below.

Returns

You may return most items within 30 calendar days from the date you received your order. To be eligible for a return, the product must be unused, in its original condition, and with all original packaging intact.

Products that are defective, damaged during shipping, or incorrect will be accepted for return regardless of their condition.

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
  • We recommend using a trackable shipping service for your return to ensure delivery.

Refunds

Once we receive your returned item and inspect its condition, we will process your refund within 5-10 business days. Refunds will be made using the original payment method.

Order Cancellations

If you wish to cancel your order, you must contact us within 24 hours of placing the order. After this window, cancellation requests cannot be accommodated as orders move quickly through processing.

Contact Us

For any questions regarding returns, refunds, or cancellations, please reach out to My Store directly via email at zaryckidoebler88@gmail.com. We are here to assist you.